Shipping Policy

 

Shipping Policy

Last Updated: February 12, 2026

Thank you for shopping with Popzoid. Below are the details of our shipping process.

📦 Order Processing Time

  • Orders are processed within 1–3 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • You will receive a confirmation email once your order has been shipped.

🚚 Estimated Delivery Time (India)

  • Standard Delivery: 5–10 business days

  • Delivery times may vary depending on your location and courier service.

Please note that delivery timelines are estimates and not guaranteed.

💰 Shipping Charges

  • Shipping charges (if any) will be displayed at checkout.

  • Free shipping may be offered on select products or promotions.

📍 Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS (if applicable).

If you do not receive tracking details within 5 days of placing your order, please contact us at:

📧 support@popzoid.club

❗ Delays

Delivery may be delayed due to:

  • High order volumes

  • Courier delays

  • Weather conditions

  • Incorrect address details

  • Government restrictions or unforeseen events

Popzoid is not responsible for courier-related delays once the package has been shipped.

🏠 Incorrect Address

Customers are responsible for providing accurate shipping details.

If an incorrect address is provided:

  • We are not responsible for lost packages.

  • Re-shipping charges may apply.

📦 Refused or Undelivered Orders (COD Orders)

For Cash on Delivery (COD) orders:

  • If an order is refused at delivery, it may not be eligible for re-shipping.

  • Repeated COD refusals may result in restriction of future COD orders.

🔄 Lost or Damaged Packages

If your package arrives damaged or you believe it is lost:

  • Contact us within 48 hours of delivery.

  • Provide clear photos (and an unboxing video if available).

We will investigate and resolve the issue as quickly as possible.

📞 Contact Us

For any shipping-related inquiries, please contact:

📧 support@popzoid.club
📍 Bengaluru, Karnataka, India